City Customer Offices closed for Heritage Day

18 September 2025

The City’s customer offices will be closed on Wednesday, 24 September 2025, for Heritage Day. Customers are encouraged to make use of the City’s convenient online payment options.

The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will be closed on the public holiday, 24 September 2025. Revenue and motor licensing customer offices in the Lansdowne Corner Mall, Liberty Promenade Mall, and Table Bay Mall will also be closed.
 
‘Customers are encouraged to make use of our online payment options. Our residents are reminded to check the City’s website or to call ahead before visiting the nearest office if in doubt. Residents are reminded that they can settle their municipal account by using the QR code on their invoice, which is embedded with their EasyPay number and outstanding balance, and allows access to the payment portal for an accurate, efficient and secure payment process. Thank you to our account holders for their payments and support,’ said the City’s Mayoral Committee Member for Finance, Councillor Siseko Mbandezi.
 
Contacts:
 
To register for eServices visit: https://eservices.capetown.gov.za/irj/portal  
For motor vehicle registration and licensing assistance: Vehicle.Licence@capetown.gov.za
 
For municipal and City rental payments:
 
Online: www.Easypay.co.za  or www.powertime.co.za
Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022
EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference
Retailers: Shoprite, Checkers, USave, Pick n Pay, PEP, Ackermans, Lewis, Top It Up, Woolworths and selected Spar shops
ATM: Contact your bank to add the City as an ATM beneficiary
 
For more information on QR code payments, please see the user’s guide: https://bit.ly/3MhZXgT
 
 
End

Published by:
City of Cape Town, Media Office